lodi219 Casino – Privacy Policy

1. Introduction

lodi219 Casino ("lodi219", "we", "us", "our") is committed to protecting the privacy and personal data of all users of the lodi219 platform located at https://lodi219.net (the "Platform"). This Privacy Policy describes how we collect, use, disclose, store, and safeguard your personal information when you access or use the Platform, register an account, or interact with our services.

This Privacy Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA) of the Philippines, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). By using the lodi219 Platform, you consent to the collection and processing of your personal data as described in this Policy.

Please read this Privacy Policy carefully alongside our Terms & Conditions. If you do not agree with any part of this Policy, please discontinue use of the Platform immediately.

2. Data Controller

lodi219 Casino is the personal information controller responsible for your personal data collected through the Platform. For all privacy-related inquiries, you may contact our Data Protection Officer (DPO) at the email address provided in Section 14 of this Policy.

3. Data We Collect

lodi219 may collect the following categories of personal data from you:

Category	Examples
Identity Data	Full name, date of birth, gender, nationality, government-issued ID number (e.g., PhilSys, SSS, UMID, passport, driver's licence)
Contact Data	Email address, mobile number, residential address (city, province, region)
Account Data	Username, encrypted password, account preferences, communication preferences
Financial Data	GCash number, Maya account details, bank account details (BPI, BDO, UnionBank, Metrobank, Landbank, PNB, Security Bank), debit card details, transaction history
Gaming Data	Game history, wager amounts, win/loss records, session duration, bonus usage
Technical Data	IP address, device type, browser type and version, operating system, time zone, referring URL
Usage Data	Pages visited, features used, click-stream data, session logs
Communications Data	Customer support chat logs, email correspondence, feedback submissions

lodi219 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where strictly required for identity verification purposes under applicable law.

4. How We Collect Your Data

lodi219 collects your personal data through the following means:

• Direct interactions: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions;
• Automated technologies: Through cookies, web beacons, server logs, and similar tracking technologies when you browse or use the Platform;
• Third parties: From identity verification service providers, payment processors (GCash, Maya, Philippine banks), fraud prevention agencies, and analytics providers, where permitted by law.

5. Purpose and Legal Basis for Processing

lodi219 processes your personal data for the following purposes and on the following legal bases under the Data Privacy Act of 2012:

• Account registration and management — necessary for the performance of our contract with you;
• Identity verification (KYC) — compliance with legal obligations under Philippine anti-money laundering (AMLA) regulations;
• Processing deposits and withdrawals — necessary for the performance of our contract with you;
• Providing gaming services — necessary for the performance of our contract with you;
• Fraud prevention and security — legitimate interests of lodi219 and compliance with legal obligations;
• Responsible gaming compliance — compliance with legal obligations and protection of your vital interests;
• Customer support — necessary for the performance of our contract with you;
• Marketing and promotions — based on your consent, which you may withdraw at any time;
• Analytics and Platform improvement — legitimate interests of lodi219 to improve our services;
• Legal and regulatory compliance — compliance with applicable Philippine laws and regulations.

6. Sharing Your Personal Data

lodi219 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, Maya, and Philippine banking partners, for the purpose of processing your financial transactions;
• Identity verification providers: Third-party KYC service providers engaged to verify your identity in compliance with AMLA requirements;
• IT and platform service providers: Cloud hosting, cybersecurity, and software service providers who process data on our behalf under strict data processing agreements;
• Regulatory and law enforcement authorities: The Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), PAGCOR, and other competent Philippine authorities, where required by law or court order;
• Professional advisers: Lawyers, auditors, and accountants, subject to professional confidentiality obligations.

All third-party service providers engaged by lodi219 are required to implement appropriate technical and organisational measures to protect your personal data and are prohibited from using your data for any purpose other than those specified by lodi219.

7. Data Retention

lodi219 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. In particular:

• Account and transaction records are retained for a minimum of five (5) years from the date of the last transaction, in compliance with AMLA record-keeping requirements;
• KYC documentation is retained for a minimum of five (5) years from account closure;
• Customer support communications are retained for two (2) years from the date of the interaction;
• Marketing consent records are retained until you withdraw your consent and for a reasonable period thereafter.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with our data disposal procedures.

8. Data Security

lodi219 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and the lodi219 Platform;
• Encryption of sensitive data at rest, including financial information and passwords;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Incident response procedures for the detection, reporting, and management of personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, lodi219 will notify the National Privacy Commission and affected data subjects in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-03.

9. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by lodi219:

• Right to be informed — the right to be informed of how your personal data is being processed;
• Right of access — the right to request a copy of the personal data we hold about you;
• Right to rectification — the right to request correction of inaccurate or incomplete personal data;
• Right to erasure or blocking — the right to request deletion or blocking of your personal data where processing is unlawful or the data is no longer necessary;
• Right to object — the right to object to the processing of your personal data, including for direct marketing purposes;
• Right to data portability — the right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint — the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the contact details in Section 14. We will respond to your request within fifteen (15) business days of receipt, in accordance with NPC guidelines. Please note that certain rights may be subject to limitations where processing is required for compliance with legal obligations.

10. Cookies and Tracking Technologies

lodi219 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and deliver relevant content. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Performance and analytics cookies: Used to collect anonymised information about how visitors use the Platform, helping us improve functionality and user experience.
• Functional cookies: Used to remember your preferences, such as language settings and login status.
• Marketing cookies: Used to deliver relevant promotions and measure the effectiveness of our marketing campaigns. These are only set with your consent.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the lodi219 Platform.

11. Minors

The lodi219 Platform is strictly intended for persons aged 21 years and above in accordance with Philippine gaming regulations. lodi219 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately using the details in Section 14.

12. Cross-Border Data Transfers

lodi219 may transfer your personal data to service providers located outside the Philippines where necessary for the provision of our services. Any such transfers will be conducted in compliance with the Data Privacy Act of 2012 and will be subject to appropriate safeguards, including contractual clauses that impose data protection obligations equivalent to those applicable in the Philippines.

13. Changes to This Privacy Policy

lodi219 reserves the right to update or amend this Privacy Policy at any time. The date of the most recent revision will be indicated at the top of this page. Where changes are material, we will endeavour to notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the Platform following any amendment constitutes your acceptance of the revised Privacy Policy.

14. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by lodi219, please contact our Data Protection Officer:

lodi219 Casino – Data Protection Officer
Email: [email protected]
(Plain text — not a clickable link. Please copy and paste into your email client.)

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. Information on how to file a complaint is available on the NPC's official website.